Participant or family
You can contact us directly. Tell us what is feeling difficult and what kind of support may help. We will guide you through the rest.
Back to website Referrals
Make a referral.A clear next step.
Whether you are a participant, family member, support coordinator or health professional, we will make the first conversation clear, respectful and easy to begin.
Who Can Refer
You can start the conversation from wherever you are.
Coordinator or professional
Send a brief enquiry and we will respond with a clear suitability, information and commencement pathway.
Current Services
Mental health and psychosocial support with care.
- 01Daily Living Support
- 02Community Participation
- 03Psychosocial Recovery Coaching
- 04Supported Independent Living
- 05Community Nursing Care
What Happens Next
A thoughtful pathway—not a handball.
We keep each step clear so participants, families and referring professionals know what to expect.
- 01
Initial contact
Call or email our team with a few basic details. You do not need to have every answer ready.
- 02
Suitability conversation
We listen to what support is being sought, answer questions and confirm whether AQC may be a suitable provider.
- 03
Secure information exchange
If we may be a good fit, we explain a secure way to share the information needed for safe support planning.
- 04
Matching and onboarding
We discuss preferences, complete the required agreements and carefully match the participant with the right team.
- 05
Support commencement
Support begins with clear expectations, a consistent point of contact and goals led by the participant.
Helpful Information
A few basics are enough to begin.
When you first contact us, it helps to include:
- participant name and preferred contact person
- suburb or general service location
- NDIS plan management type
- the service or support being explored
- preferred contact method and a suitable time to talk.
Begin a Referral
Ready when you are.
Our team will listen, clarify the next step and let you know whether AQC is the right fit.
Need urgent help? AQC is not an emergency or crisis service. If someone is in immediate danger, call 000.