Daily Living Support
Practical support with personal care, routines, meals, household tasks, appointments and building everyday independence.
Start a referral Person-first NDIS support · Melbourne
Support thatstartswith you.
A registered NDIS provider supporting people living with disability—including people managing their mental health—to live independently, stay connected and make their own choices.
Registered NDIS Provider · Ages 7–65 · Melbourne metro
Person-led
Support shaped around your goals, your routine and your home.
About AQC
Care that fits around the person.
Attentive Quality Care is a locally owned and operated, registered NDIS provider built around one principle: Participant First.
We support people aged 7 to 65 living with acquired brain injury, autism, intellectual disability, mental health conditions, and physical or sensory disability.
Participants, families, guardians and other supports are encouraged to help shape the services delivered, with privacy, dignity and choice treated as everyday responsibilities.
01 — Services
Our services
Five core supports, shaped around each participant’s goals, preferences and everyday life.
Community Participation
Support to connect with community activities, groups, volunteering and everyday outings that reflect each participant’s interests and preferences.
Psychosocial Recovery Coaching
Choice-led support that works alongside participants and their existing supports to build skills, routines and confidence at their own pace.
Supported Independent Living
Day-to-day support to live more independently at home and in the community, with choice in how the household and supports are arranged.
Community Nursing Care
Community nursing support delivered at home and coordinated with the participant’s broader NDIS supports and care team.
02 — Our approach
Participant first.
Every day.
Support begins with what matters to the participant—their goals, routine, home, preferences and right to make their own decisions.
Participant first
The participant stays at the centre of decisions about their care, routines and goals.
Honesty
We communicate openly and clearly with participants, families, guardians and other supports.
Accountability
We take responsibility for our actions and for delivering support safely and respectfully.
Improvement
We keep learning, reviewing and strengthening the way support is delivered.
Working together
Clear, collaborative and accountable.
We work closely with participants and the people they choose to involve, keeping decisions, responsibilities and next steps clear.
- 01
Understand
We begin with the participant’s goals, circumstances, routines and preferences.
- 02
Plan together
Participants guide decisions, with family, guardians and other supports involved where appropriate.
- 03
Deliver respectfully
Support follows the participant’s agreed plan, preferences, privacy and right to make decisions.
- 04
Review and adapt
As needs or goals change, we review the approach together and agree on the next step.
03 — Meet the team
Professional experience. Human connection.
A multidisciplinary team bringing experience across nursing, social work, counselling, specialist support coordination and recovery-focused support.
What people say
In their words.
“Wonderful service provider and professional staff with great knowledge of meeting your needs in the NDIS. I would most definitely recommend Attentive Quality Care to anyone looking for support for their family.”
“They treated my little sister with great care and helped her receive the services she needed to achieve her day-to-day activities.”
Start a referral
A clear way to begin.
Referrals are welcome from participants, families, advocates, Support Coordinators, Local Area Coordinators and other providers or agencies.
- 01Submit referral
Send through the participant’s details, current support needs and relevant background.
- 02We review suitability
AQC reviews suitability and whether we’re the right fit. You’re welcome to include a family member, advocate or support coordinator in this conversation.
- 03We confirm the next step
If AQC can offer support, we prepare the Service Agreement and Schedule of Supports together. If not, we explain the available alternatives or waitlist.
Within the same week, we arrange a conversation with the participant and anyone they would like involved to understand the request and discuss whether AQC can offer the right support.
Registered NDIS Provider · Agency-managed, plan-managed and self-managed participants accepted
Frequently asked questions
Helpful answers before you begin.
Are you a registered NDIS provider?
Yes. Attentive Quality Care is a registered NDIS provider.
What types of plan management do you accept?
We accept agency-managed, plan-managed and self-managed participants.
Who can you support?
We support people aged 7 to 65 living with acquired brain injury, autism, intellectual disability, mental health conditions, or physical or sensory disability.
What services do you provide?
Our core services are Daily Living Support, Community Participation, Psychosocial Recovery Coaching, Supported Independent Living and Community Nursing Care.
Can I change providers or use more than one?
Yes. Participants can use more than one provider or move their supports elsewhere at any time.
Do you provide interpreters?
Yes. Interpreting support can be arranged on request through TIS National.
What is your cancellation policy?
We ask for at least 24 hours’ notice. A short-notice cancellation may be charged in line with NDIS pricing rules where the worker’s time cannot be reassigned.
What happens after I submit a referral?
We arrange a conversation within the same week to understand the request, discuss capacity and decide the next step together.
Contact our team
Need to talk through a referral or support option?
Email us or use the referral form and we’ll help you work out the next step.
Phone1300 134 342
Service area
Melbourne metro
Support availability is confirmed during the referral process.